Everleap customer story Q&A with Pam Nelligan of Statdash

Michael PhillipsThis is an excerpt, the entire Q&A with Pam, as well as more customer stories, are available on our site.

Statdash is a task management progress tracker that allows you to see where your project stands in one dashboard. The solution employs an automated status request scheduler and activity notifications to eliminate the legwork usually needed to track down team members and find out the status of tasks and activities. We recently chatted with Pam Nelligan, Chief Software Architect and one of the co-founders of Statdash to learn more about her startup and how Everleap has fit into her growing business.

Everleap: Thanks for talking with us Pam. Tell us about yourself and your professional background.

Pam Nelligan: I’m a software developer and also a certified project manager. Software development has changed a lot since I started in 1991. It was a whole different world back then – no Internet per se and no development on the Internet. I worked for a software development company for 16 years and in 2007 went out on my own to be an independent contractor. When I left the company I was at, I decided to get into development on the Internet.

How did you tackle hosting initially?

I started with GoDaddy – that’s what everyone used then. They shifted to a more distributed environment with load balancing, which is good for static websites. I was using session variables and it broke my site. At GoDaddy, they don’t know anything about programming. They don’t understand the first thing about it.

And that’s how you first came to work with DiscountASP.NET, right?

Yes, in 2009 I moved to DiscountASP.NET, hosting for programmers developed by programmers. They immediately knew how to fix my site. It was just amazing. ‘No problem, we got it,’ they said.

Tell us about Statdash and how it got started.

I decided to create a SaaS application with a colleague and just shy of one year ago we started Statdash. Statdash allows you to see the status of an entire team for a group of activities. Automated emails go out to each member of a team in regards to a particular activity with a quick link to go to and quickly update the status.

How has the experience with Everleap been for you so far?

I can’t even explain how wonderful. I was impressed with the DiscountASP.NET platform that they built because it was so developer-friendly. But the Everleap platform has taken it to a new level. We were starting lean, bootstrapping, and money was an issue. I was using a server in my dining room to host but knew we just couldn’t continue this way. It’s fine for development but this can’t be the real solution.

Everleap is for people who are programmers. From a programmer’s perspective, you guys are light years ahead. In 15 minutes, everything was published on the servers. That’s how easy it was to set up.

How has the customer service and support been?

I never feel like I am alone. I am the only developer and it’s just me and my business partner. Everleap was there every step of the way. If something happens with the site, within minutes I get a reply. And not standard answers. You actually jump in and help me. If I have a server issue, you log on and tell me ‘Here’s what you need to do.’ It’s like I have my own IT department working for me.

Honestly, the cost is so inexpensive it’s hardly fathomable you would give that kind of support. I have so much confidence in my product, the infrastructure and the whole team behind me.

We’re thrilled to get that feedback Pam and we’re really happy to be partnered up with you!

Most places you’re treated like a nobody. GoDaddy does not care about me at all. I really hope that Everleap has tremendous success. Anyone as a developer would be really well served. You have tremendous people over there and I hope the best for you. I would love to meet you. You seem like a terrific group.

Thanks for taking the time to chat with us Pam. We wish you all the best with Statdash and look forward to following your progress.

My pleasure!


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