GATSBY, an online store for women’s apparel and clothing, was growing rapidly as more and more customers embraced online shopping. The online store and accompanying applications serve shoppers looking for hot new looks and closet staples.
With so much growth and so many shoppers visiting the site, the GATSBY online experience started to show signs of fragility. Their site experienced persistent downtime and speed issues, leading to a frustrating user experience. This problem wasn’t fleeting; it persisted for over a year, which significantly hindered the company’s growth and led to noticeable revenue losses. Despite several attempts to rectify these performance issues through their local hosting solutions, GATSBY found these efforts to be insufficient, leaving them in search of a more robust and reliable solution.
As the company confronted these growth challenges, ShopGatsby.com, IT Director Danny Esparra knew that a reliable and long-term solution was overdue.
GATSBY’s pivotal moment came when they discovered Everleap. Upon reviewing Everleap’s offerings, especially its Managed Hosting Service, GATSBY recognized a potential solution to their ongoing challenges. After a quick collaboration, Everleap stepped in to apply their expertise. Within just a week, Everleap had implemented their Managed Hosting Service for GATSBY, targeting the specific issues of downtime and slow website performance.
Everleap’s approach was comprehensive, focusing not just on immediate fixes but also on how to ensure long-term stability and scalability. This quick and efficient response demonstrated Everleap’s ability to handle complex technical challenges with agility and precision.
The results of Everleap’s intervention were transformative. GATSBY saw a significant enhancement in website performance, with noticeable reductions in downtime. This improvement was not just a technical success; it resonated deeply with their customer base, leading to increased customer satisfaction and engagement. The direct impact on GATSBY’s financial health was evident, as the enhanced website performance directly correlated with a reversal in the trend of revenue loss.
Since making the move to Everleap, the ShopGatsby.com website has experienced minimal disruptions and performs better than ever. Customers are thrilled with the online experience and repeat shoppers are on the rise.
For those developers who have been looking for an alternative hosting solution to the giant Public Cloud Hosting Providers because you are fed up with the unpredictable hosting costs and the “never-there” support, then you’ve come to the right spot.
Let me explain and get to the point.
In tech, we can’t know everything. When given the task of setting up one of your clients on AWS or Azure, you may encounter some learning curves that you probably would rather not deal with. We understand your frustration and we are here to help you. Let me tell you about some of the advantages Managed Hosting Solutions with Everleap provides for the .NET Developer.
We often field questions about the differences between our Everleap Managed Hosting service and Public Cloud platforms. To address this topic, we previously published an article about the differences between Everleap Managed Hosting and Azure.
In this post, we will examine differences between Everleap Managed Hosting and Amazon AWS.
As a .NET Web Developer, your clients will need their applications hosted somewhere. Many developers and clients may choose to use a Public Cloud offered by the giant companies like Microsoft and Amazon. However, you may want to check out Everleap’s Managed Hosting solution too, as we offer many benefits that will help your .NET development business.
Choice Overload
One of the most confusing things a .NET Developer faces is the magnitude of different options available on Public Cloud hosting environments. You have so many options you don’t know where to start – it can truly be choice overload. How do you know that the setup you are configuring for your client is the correct and best setup for their requirements? In short, in the best of worlds, you really only want to worry about the .NET application and not have to worry about the server it’s on.
Security
You may or may not be a security expert, but you are right to be concerned about how to secure the hosting system for your client. It would be so much easier if you had some knowledgeable expert available to help you, that you didn’t have to pay a lot for.
Monitoring
In addition, your client would love for you to monitor their application 24/7, but who has the time and resources for that? How would you even monitor the application? It would be great to be able to proactively let your client know of some issue and how you will resolve it, rather than having the client contact you when they notice something is wrong.
In this post, I will highlight the benefits of our Managed Hosting solutions that help the .NET Developer’s business, especially addressing the issues that I brought up above.
Before I get to the main point of this article, I acknowledge that even though Everleap is the perfect hosting environment for your nopCommerce site, it can be a little confusing for many people.
In this article, I’ll try to cut to the chase and explain why Everleap is the best environment for nopCommerce. And hint: It’s primarily because it is easy to instantly upgrade your site within our environment with pretty much no downtime. Here, let me explain…
In the Fall of 2022, the team at Showroom Software had finally had enough. After migrating to a public cloud platform, the IT and engineering professionals tasked with keeping the Showroom platform running for furniture stores and designers were at their breaking point. The problem? For all the performance and scalability of the public cloud infrastructure, their support and service were sorely lacking.
Showroom Software was established in 2001, providing e-commerce and digital marketing solutions to furniture stores and designers alike. With the help of their software, businesses could manage customer orders, create custom catalogs, build websites, handle payment processing, generate leads, and more.
On the public cloud system, the team had difficulty troubleshooting problems quickly or getting real-time advice on how to optimize their architecture for maximum performance. This not only caused delays in their operations but also resulted in lost revenue due to downtime and other hiccups that could have been avoided with better guidance from the public cloud provider.
Realizing they needed a better hosting solution to ensure their customers’ success and that of Showroom Software’s own platform, they reached out to Everleap. Immediately impressed by Everleap’s commitment to 24/7/365 customer service, Showroom Software saw an opportunity to alleviate some of the pain points associated with cloud hosting.
With Everleap’s help, Showroom Software was able to make an effortless migration into the cloud while taking advantage of Everleap’s cloud hosting expertise as well as its proactive advanced monitoring capabilities. Now they have access to quality customer support whenever they need it — helping them nip issues in the bud before any significant downtime occurs — as well as knowledgeable engineers who can advise on best practices for designing high-performance applications at scale.
All too often, small businesses choose technology without a clear understanding of what is available and what they need. When business consultant and full-stack developer Pelle Uvebrant began working with Chair Care Patio he learned that their small website was hosted with Azure, leading to huge costs and a complicated and cumbersome support experience. Even worse, the website faced several technical issues that the Azure team was slow to address for such a small business.
As a result, Pelle quickly recommended a new hosting provider that could provide both the technical and support experience that the business needed.
With a quick web search, he discovered Everleap. Everleap offered a fully-managed private cloud solution, excellent customer support, and affordable pricing, which solved the client’s problems.
Here is the story of Chair Care Patio told from Pelle Uvebrant’s point of view.
I posted previously about recently discovering that some of our Managed Hosting customers running nopCommerce sites were experiencing high traffic with no increase in sales activity. It seemed suspicious, and for those customers using our Advanced Monitoring service, we detected an increase in CPU resource usage and a noticeable slowing down of their sites. As it turns out, the traffic was from bad bots. We contacted our customers, let them know what we saw, and helped them fix the issue.
There are many options to prevent bad bots from affecting your site, but the best and ultimate option to strive for is to prevent the bot from hitting your site in the first place. Here I discuss my preferred method.
We recently discovered that a few of our customers running nopCommerce e-commerce sites were experiencing high traffic. You usually would automatically think it’s a great thing, however, the customers were not seeing any increase in sales activity. So something was wrong. Long story short, after investigating, the high traffic was from bad bots.
We discovered this issue when the Advanced Monitoring tool attached to one of our Managed Hosting customer’s site alerted us about an increase in CPU resource usage. On our Managed Hosting system, we don’t generally meter our customer’s bandwidth usage, but we will notice an increase in server resource usage. These bots were so pervasive that it caused the customer’s CPU usage to increase dramatically, causing a noticeable slowdown of their site.
There are many options to prevent bad bots from affecting your site performance and I’ll cover my preferred solution in a future post.
Our customers were thankful when we notified them as to what was happening with the high bot traffic activity. We provided assistance to help our customers deal with the issue.
That got me thinking about what would have happened if the customer was on a giant public cloud, like Azure or Amazon. On those public cloud platforms, you would be paying for all the in/out traffic you use. So, if you got hit with some nasty bots, you’d be on the hook for paying for the bandwidth. Since customers are paying for bandwidth usage, is there incentive for the giant clouds to help identify issues like bots? If you’ve ever dealt with this issue on Azure or Amazon, I’d be curious to hear about your experience.
For Everleap, since we include bandwidth as part of our flat monthly hosting fees, we do what we can to monitor our bandwidth usage as a whole and we try to actively look for these types of suspicious activities. We pride ourselves in being proactive to help our customers and that is the kind of service that our customers should expect from us.
Learn more about Everleap Managed Hosting services.
If you are a nopCommerce user, you may be wondering when you may need to upgrade your nopCommerce hosting services. There are a few key factors to consider when deciding whether to upgrade your hosting service. For our nopCommerce customers who outgrow our Shared Cloud Hosting solution, we do have an upgrade path to a Fully Managed Private Cloud Hosting environment.
In this post, we’ll explore some of the indicators that should motivate you to look into upgrading your nopCommerce hosting service.